Have you ever seen someone who is technically skilled at their chosen profession, yet they can’t seem to move their career forward? Or maybe you know someone whose technical skills are less-than-stellar who seems to get raises and promotions ahead of ‘more qualified’ people? These are common scenarios where emotional intelligence is the unseen driver in people’s careers.
Experts agree that emotional intelligence is the most significant factor in predicting a person's performance. It affects everything we do, and most people are not even aware of what it is, much less how to master it. This course unpacks some myths and realities of emotional intelligence and equips you to start improving yours so you can manage your own emotions and relationships more effectively.
WHY SHOULD YOU ATTEND?
You will learn what emotional intelligence is, each of its components, and how to use it to enhance your career.
AREA COVERED
1. Emotional intelligence models
a. Mixed model
b. Trait model
c. Ability model
2. Working definition of emotional intelligence
3. Impact of emotions on decision making
4. Components of emotional intelligence
a. Self Awareness
b. Self Management
c. Social Awareness
d. Relationship Management
5. The relationship management cluster
a. Developing Others
b. Inspiring and guiding individuals and groups
c. Initiating or managing change
d. Influence
e. Conflict Management
f. Teamwork & Collaboration
6. Emotion management techniques
7. Self-reflection techniques
8. Tools for improving self-awareness and mindfulness
LEARNING OBJECTIVES
- Define emotional intelligence
- Explain self-awareness
- Define self-management
- Describe social awareness
- Explain relationship management
- List ways to improve your emotional intelligence
WHO WILL BENEFIT?
- CPA
- Staff Accountant
- Senior Accountant
- Accounting Manager
- Controller
- Assistant Controller
- Chief Financial Officer
- Treasury Analyst
- Treasury Director
- Treasury Manager
- Cash Management Analyst
- Business Analyst
- Financial Analyst
- Finance Manager
- Finance Director
- FP&A Analyst
- FP&A Specialist
- FP&A Manager
- FP&A Director
You will learn what emotional intelligence is, each of its components, and how to use it to enhance your career.
1. Emotional intelligence models
a. Mixed model
b. Trait model
c. Ability model
2. Working definition of emotional intelligence
3. Impact of emotions on decision making
4. Components of emotional intelligence
a. Self Awareness
b. Self Management
c. Social Awareness
d. Relationship Management
5. The relationship management cluster
a. Developing Others
b. Inspiring and guiding individuals and groups
c. Initiating or managing change
d. Influence
e. Conflict Management
f. Teamwork & Collaboration
6. Emotion management techniques
7. Self-reflection techniques
8. Tools for improving self-awareness and mindfulness
- Define emotional intelligence
- Explain self-awareness
- Define self-management
- Describe social awareness
- Explain relationship management
- List ways to improve your emotional intelligence
- CPA
- Staff Accountant
- Senior Accountant
- Accounting Manager
- Controller
- Assistant Controller
- Chief Financial Officer
- Treasury Analyst
- Treasury Director
- Treasury Manager
- Cash Management Analyst
- Business Analyst
- Financial Analyst
- Finance Manager
- Finance Director
- FP&A Analyst
- FP&A Specialist
- FP&A Manager
- FP&A Director
Speaker Profile

John Sanchez has more than 20 years’ experience and is Managing Director of the consulting and training firm FPA Group. John started his career at a top ten international accounting firm that merged into E&Y, then he transitioned to mergers and acquisitions roles for several Fortune 500 companies including Royal Caribbean Cruises and AutoNation. He has developed and delivered training for some of the largest organizations in the world including the American Institute of Certified Public Accountants and businesses in a variety of industries including financial services, telecommunications, and technology to name just a few.
Upcoming Webinars

Interactive dashboards & analytics in Excel

Copilot and HR: An Introduction for HR Professionals

4-Hour Virtual Seminar on Bootcamp on Excel

Leading Across Generations: 5 Challenges & 10 Strategies to…


I-9 Audits: Strengthening Your Immigration Compliance Strat…

Fair Lending in 2025: New Regulations, Examinations and Enf…


Tattoos, hijabs, piercings, and pink hair: The challenges …

Using Emotional Intelligence to Elevate Your Leadership

ChatGPT & HR: How HR Recruiting Professionals Can Leverage …

FDA Trends in Compliance and Enforcement in Computer System…

Elevate Your Workplace Wellness: 10 Critical Wellness Facto…

How to Manage the Legal Landmine of the FMLA, ADA and Worke…

How to Write a Successful Job Hazard Analysis


How to Write Right for Better Business Communication

How to Prepare For and Host a FDA Inspection and Respond to…

Public Speaking: Overcoming The Fear of Public Speaking

From Good to Great: The Secrets to an Optimized LinkedIn Pr…



Workplace Investigations 101: How to Conduct your Investiga…

Policy Pops: Navigating DEI in the 2025 Workplace: Strategi…

The Five Cs Of Commercial Credit: The Basic Elements Of Cre…

Transforming Anger And Conflict Into Collaborative Problem …


Navigating Alcohol and Drug Addiction Protections Under the…


Reduce Stress in the Workplace: Effective Ways to Handle Co…



Transforming HR with AI: Unlocking Excellence and Innovation

Creating Employee Handbooks that Protect You and Support th…

FDA Technology Modernization Action Plan (TMAP) and Impact …


Transform Data into Insights: A Beginners Guide to Excel Pi…


Mindful Communication:The Key to Meaningful Conversations i…

FDA Proposes Framework to Advance Credibility of AI Models

50+ new Excel features so far this decade

FMLA Compliance in 2025: A Comprehensive Guide & Strategies…

Excel - 10 Key Worksheet Functions to Skyrocket Your Produc…

Managing Toxic Employees: Strategies For Leaders To Effecti…

Hiring and Retaining Employees in this Crazy Economy

Harassment, Bullying, Gossip, Confrontational and Disruptiv…