Today’s always on, TNT – Time-Numbers-Technology/Transition – Driven and Distracted World can breed tension and conflict. Discover the Four Angry “I”s and the Stress Doc’s “Four Faces of Anger” Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for, 1) disarming power struggles by asking trust-building, “good questions” and 2) providing and receiving all kinds of feedback, even how to deal constructively with a critical aggressor. Understand the difference between “acknowledgment” and “agreement” and lyrically disarm or emotionally detach from “Yes, butter” and self-centered types. Use the Thomas-Kilmann Conflict Styles Inventory to discover your style of conflict; and learn how to engage in collaborative conflict resolution. Learn how to appropriately and strategically use humor to disarm pressure-packed situations.
As a workplace becomes more “TNT” with ever-changing, 24/7 timeline pressure, and the workplace becomes more diverse, it is more difficult for “message sent to be message received.” Communication problems, interpersonal frustrations and conflicts, silo effects, and “us vs. them” thinking can negatively impact workplace productivity and a cohesive culture. This webinar is for anyone in an organization or company who depends on efficient and effective communication and collaboration to be productive. It is for anyone interested in preventing unspoken or unaddressed anger from spiraling in a destructive direction. This webinar will help promote a productive, inclusive, and supportive “high task/tech and human touch” culture.
All personnel levels – from front-line employees to all levels of management will gain skills, tools, and strategies for 1) learning to understand different anger dimensions and how to express frustration and anger more constructively and professionally. Participants will gain tools and techniques for transforming conflict into more collaborative problem-solving. Teams and the organization as a whole benefit when a work culture can acknowledge and address differences disagreement, anger, and conflict in an open, transparent, and respectful manner.
As a workplace becomes more “TNT” with ever-changing, 24/7 timeline pressure, and the workplace becomes more diverse, it is more difficult for “message sent to be message received.” Communication problems, interpersonal frustrations and conflicts, silo effects, and “us vs. them” thinking can negatively impact workplace productivity and a cohesive culture. This webinar is for anyone in an organization or company who depends on efficient and effective communication and collaboration to be productive. It is for anyone interested in preventing unspoken or unaddressed anger from spiraling in a destructive direction. This webinar will help promote a productive, inclusive, and supportive “high task/tech and human touch” culture.
All personnel levels – from front-line employees to all levels of management will gain skills, tools, and strategies for 1) learning to understand different anger dimensions and how to express frustration and anger more constructively and professionally. Participants will gain tools and techniques for transforming conflict into more collaborative problem-solving. Teams and the organization as a whole benefit when a work culture can acknowledge and address differences disagreement, anger, and conflict in an open, transparent, and respectful manner.
Mark Gorkin
Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a nationally acclaimed speaker, writer, and "Psychohumorist" ™, is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative. Current 247Compliance/Ijona Skills Training Expert; also,Leadership Coach/Training Consultant for the international Embry-Riddle Aeronautics University at the Daytona, FL headquarters. A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army. Mark also has extensive experience as a Critical Incident Consultant. The Doc is the author of Practice Safe Stress, The …
Understanding the Artificial Intelligence Landscape
Holiday Stress and Loss: The Art of Stress Resilience in E…
Establishing Appropriate Quality Metrics and Key Performanc…
Is Your Culture Working For or Against Your Success? If You…
Ultimate Persuasion Strategies! - Secret Influence Tools & …
Using High-Performance Coaching for Managers to Address Per…
Excel - 10 Key Worksheet Functions to Skyrocket Your Produc…
OSHA Requirements for Supervisors, Project Leaders & HR - W…
Transform Data into Insights: A Beginners Guide to Excel Pi…
Utilizing HR Metrics to Illustrate & Improve Human Resource…
Red flags that can render your OSHA Safety Program Complete…
The Human Element of Leadership in the Hybrid Work Experien…
How to Navigate Political Speech in the Workplace
What If Analysis Tools in Excel: Goal Seek, Solver, and Dat…
Project Management for administrative professionals
3-Hour Virtual Seminar on Chat GPT for Project Management i…
Mastering Year-End Payroll and Tax Compliance for 2024
How to Prepare For and Host a FDA Inspection and Respond to…
Eliminate Harmful And Unproductive Drama In The Workplace
Excel - Pivot Tables - The Key To Modern Data Analysis and …
5 Key Components of Good Manufacturing Practices to obtain …
FDA Technology Modernization Action Plan (TMAP) and Impact …
Team Synergy: How to Harness Collective Intelligence to Max…
The Anti-Kickback Statute: Enforcement and Recent Updates
Successful Strategies for FDA Expedited Pathways for Your D…
The Power Of Trust In The Workplace- Improving Your Career …
Managing Toxic & Other Employees Who Have Attitude Issues
Protect Your Company With The End of the Year HR Checklist
Do's and Don'ts of Giving Effective Feedback for Performanc…
So, You’re Now the “Boss”: Essential Skills to Succeed as a…
Onboarding is NOT Orientation - How to Improve the New Empl…
Construction Lending And Real Credit Administration: Evalua…
Building GMP Excellence: A Guide to Implementing Compliant …
Improving Employee Engagement & Retention Through Stay Inte…
Understanding cognitive load in medical device design
Human Error Reduction Techniques for Floor Supervisors
Excel Power Skills: Master Functions, Formulas, and Macros …
